bringing business to business
Asia is the largest grocery market in the world and with 6.3% CAGR in just 3 years, its size will be equivalent to Europe and North America combined.
Convenience is showing strongest channel growth, thanks to the region’s rapid urbanisation, growing young population and increasing disposable income. Improved regulatory environments for foreign investment, market competition and expanding shopper demands are also creating significant room for the convenience sector to expand further. Retailers and manufacturers are looking to capitalise on this trend by expanding their operations and investing in new markets.
C-Store Forum APAC gives you the tools and know-how to create a more successful business, focusing on streamlining processes and developing strategies for future growth. Using OpenRoom’s signature format of one-to-one meetings, it enables people and businesses to connect, identify opportunities and explore new solutions. Networking is at the heart of the event with endless opportunities to spend time with peers across the region and meet key international suppliers to partner your company’s growth.
- Connect with peers in a business-casual environment, strengthening industry connections and best practice knowledge
- Enhance your shops by meeting with a handpicked list of forward-thinking suppliers and manufacturers
- Tailor your event schedule to fit your business priorities through our unique meeting selection software
- Refresh your supply chain and get up-to-date on latest products and technologies
- Learn about the latest developments in the industry through the program content
- Guaranteed facetime with senior decision makers from the top convenience retailers across Asia and ANZ
- Put a friendly face on your organisation by allowing your customers to connect with people, not business
- A quantifiable return on initial investment – confirmed by glowing client testimonials and regular returning delegates
- Test the waters on a brand new market by getting feedback straight from the people that matter
- Take all the pressure out of sourcing new leads; simply picking from a wide array of recruited convenience retailers and focusing on your pitch
CEO, Circle K UAE
Keynote, Laurent Guitart, CEO, Circle K UAE
Frictionless Retail: How to Improve Customer Experience
Laurent Guitart has more than 21 years of retail experience and a wealth of knowledge across all retail formats. He joined the Circle K team in 2015 with a program of change which resulted in a substantial increase in both revenues and margin, and a streamlining of supplier partners. In 2017 and 2018, Circle K was awarded Best Retail Convenience Chain across the UAE.
Laurent has continued to grow the business and has overseen a rise in customer numbers from 4.6 to 6 million per annum. He is passionate about improving the customer journey and since 2017, has initiated a cashless program across all its branches. Laurent graduated from Rive Gauche University in France and has been a resident of Dubai for the past 13 years.
Independent Retail Consultant
Chair, Gary Brown, Independent Retail Consultant
Gary has more than 30 years' experience within the FMGC and retail sectors. He is a senior executive with high level management experience at companies like Sara Lee Corporation, POS Ad Group & Dairy Farm Group.
His most recent role was CEO and Executive Director at 7-Eleven Malaysia, and is the market leader in convenience retail with more than 2,200 stores.
He is now engaged in independent advisory and consulting work for the retail and FMCG industries.
Asia Pacific Retail Partnerships, Chevron International
Ignite Session, Yen Roxas, Asia Pacific Retail Partnerships, Chevron International
Improving Loyalty through Personalization
Yen will give us an insight into their wallet-less initiative for fuel – the first of its kind in South East Asia
Chairman, Circle Brands
Ignite Session, Robert Onion, Chairman, Circle Brands
8 Tips to Creating a Successful Convenience Retail Concept
Using examples from international best practice in convenience retailing the presentation illustrates 8 key points in creating winning retail concepts. With a focus on innovative retailers and stand out brands the presentation is rich in 'food for thought' on how to evolve your retail brand.
Robert Onion is Chairman of Circle, which he co-founded in the early 1990s. An interior designer, he worked for a number of leading design agencies in London before setting up his own company. Circle is now an internationally renowned brand agency and a leader in branding for the energy, fuel and convenience fuel and convenience retailing sectors. Rob's love of international design has taken him all round the world, and he has worked for extensive periods in Spain and the USA and Middle East. He is recognised as an international authority on fuel branding, and leads numerous successful brand and design projects in the sector, particularly in the Middle East. He is also a conference speaker and author on retail brand and design.
VP Retail PDI
Workshop Leader, Peter Jackson, VP Retail PDI
How can enterprise management software help you transform your business
Convenience store operators are challenged with running a complex, multi-faceted business with fierce competition and unforgiving margins. The need to invest in the right technology platform is more imminent than ever and a key factor of driving growth in today’s digital economy.
Dr. Peter Jackson, Retail VP at PDI, provides his insights on how enterprise management software can introduce time-saving automation into every part of a c-store’s operation from food service to rebate management while connecting to intelligent business.
Franke Coffee Systems
Franke Coffee Systems is a world-leading solution provider for professional coffee making. The product range includes fully automatics, semi-automatics, traditionals, capsule machines, and specialty craft brewers. Our passion for the best coffee quality motivates us to elevate the customer experience through state-of-the-art innovations.
AVANI Riverside, Bangkok
OpenRoom will bring C-StoreForum APAC to the vibrant city in the heart of the Asia Pacific region, Bangkok. Taking place at the new AVANI Riverside, with its arresting views over Chao Phraya river and the city of Bangkok.
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